Our delivery center was built with the following in mind:
Business Contingency Planning
Our service delivery centers are divided into three zones:
Access to everyone (Green area)
Access to Support Services (Orange area)
Access to Service Delivery Executives (Red area)
The service delivery zone is a restricted area with all entries/exits controlled, monitored and recorded. All workstations are located within the service delivery zone and contains high quality computing and telecommunication assets. No recording medium or device (paper, pen, USB flash drives, mobile phones with cameras or CD/DVDs) is permitted inside the service delivery zone. No paperwork can be taken out of the service delivery zone. Everything is either stored in the zone or shredded in the zone depending on our archiving policy.
Our service delivery center network is ring fenced by firewalls that control access, protect our databases, detect intrusion and provide logical security. Our service delivery centers have IP/VPN bandwidth to the US East Coast, the UK and Europe via two different paths from two different bandwidth vendors; our service delivery centers are also inter-connected via dedicated high-speed private leased lines. Our file servers and email servers are hosted by a hosting service in the United States. All software in our delivery centers is licensed.
Our service delivery centers have full power back up from two independent sources to minimize disruption in service due to power outage.
For more details write to us at [email protected]
Specialists in XBRL and regulatory reports
DataTracks prepares more than 14,000 XBRL statements annually for filing with regulators such as SEC in the United States, HMRC in the United Kingdom, Revenue in Ireland, Eurofiling compliance reports in Europe, ACRA in Singapore and MCA in India. Honed by our experience of preparing more than 164,000 compliance reports, our solutions and services are designed to assure quality, reliability and ease of use.